KidSize Tiered Postage

When buying online, one of the main questions is how much will my postage be? So, to make postage easier to understand, KidSize uses tiered postage rates based on the total of the items in your order.

These rates are valid for all orders posted to an Australian address.

If your order total is greater than $400, please contact us for your postage amount.

Is KidSize Liable For Items Lost In The Post?

KidSize items are posted using Australia Post eparcel and all items are barcoded on posting. If there is any items lost in the post please email us at sales@kidsize.com.au and we will supply a consignment number for tracking of the parcel with Australia Post.

Unfortunately KidSize will not accept liability for any items lost due to Australia Post. Any lost claims must be lodged at Australia Post. When the item is handed to Australia Post we have met our obligation in supplying you the item you purchased.

Returns Policy

We offer a 7-day exchange policy if the product you purchased has any defect.  Please contact us via email at sales@kidsize.com.au to arrange the return within 7 days of receipt of your product. We will not replace or refund your item if you do not contact us within this time.

KidSize needs to receive the defective item before we will issue any refund or replacement, so please ensure you return as soon as you can to avoid delays. When returning an items, please ensure that they are returned in the same condition and packaging and have not been worn.